Courses

Course Description:

This course is automatically available to retail customers who purchase their robotic mower from SmartDots. We try to add value to your purchase like no other provider is able to. 

This comprehensive technical course is designed for technicians, support staff, and hands on users working with Automower iQ Series models 410, 420, and 440. The course covers in-depth procedures for diagnostics, maintenance, and component replacement to maximize mower performance, reduce downtime, and ensure long-term reliability.

Participants will gain hands-on knowledge through step-by-step instructional videos, detailed part overviews, and practical guidance for servicing key systems within the robotic mower.

Key Modules Include:

• Top Cover and Chassis Access:
  Learn how to safely remove the top cover to perform diagnostics or gain access for component replacement. Understand structural differences and part layouts for the upper and lower chassis assemblies.
• RTK Module Replacement:
  Identify symptoms such as absent EPOS coverage and RTK errors. Follow the procedure to replace the RTK module embedded within the mower's cover.
• Charging and Power System Maintenance:
  Replace nose modules and charging station components, such as the contact assemblies, wiring, printed circuit boards, and anchor plates. Understand signs of charging failure, including long charge times and lack of charging indication.
• Wheel and Drive Motor Assembly:
  Assess and replace rear wheels, hub caps, wheel motors, and drive bearings when wear or damage is observed. Includes alignment and torque procedures.
• Cutting System & Blade Motor Assembly:
  Learn how to service and replace components such as the blade set, cutter motor, height adjustment motor, worm gear, and cutting disc. Includes safety precautions and calibration.
• Center Console and Wiring Harnesses:
  Understand the layout and role of the center console, control knob, and associated wiring. Learn how to replace or troubleshoot console errors and internal communication failures.
• Comprehensive Chassis Systems (Upper & Lower):
  Explore the internal electrical, mechanical, and thermal systems, including PCBs, battery assemblies, fan motors, bellows, and joystick controllers. Learn how to handle components safely and ensure correct reassembly.

Course Outcome:

By the end of the course, participants will be fully capable of diagnosing and replacing virtually all major hardware components of the Automower iQ Series. They'll also know how to verify part numbers, consult SmartDots for replacements, and follow best practices for routine servicing. Whether you're supporting customers or maintaining a fleet of robotic mowers, this course will provide the technical foundation to do so confidently and efficiently.

Course Description:

This course is automatically available to retail customers who purchase their robotic mower from SmartDots. We try to add value to your purchase like no other provider is able to. 

This course is designed to give new Navimow i-Series owners a complete understanding of their mower’s key components and provide step-by-step guidance for part replacement and maintenance. Through detailed videos and easy-to-follow instructions, participants will gain the confidence to service, maintain, and extend the life of their robotic mower.

Whether you’re replacing a decorative cover, adjusting mowing height, or servicing the charging station, this course ensures you know exactly how to get the job done safely and effectively.

What You’ll Learn:

1. Overview of Parts & Components

• Complete walkthrough of all major assemblies
• Explanation of how each component works and interacts

2. Decorative Covers & Adjustments

• Cover/Decorative Cover Assembly Overview
• Replacing the Decoration Buckle Cover
• Replacing Front, Back, and Top Decoration Covers
• Replacing the Height Adjustment Knob, Height Adjustment Drive Gear, and STOP Button Assembly

3. Lighting & Electronics

• Replacing the Ambient Light Assembly
• Top chassis assembly parts overview
• Replacing the Display PCB Board & Speaker Module
• Replacing the GNSS Antenna Module

4. Bottom Chassis & Power Systems

• Bottom chassis assembly parts overview
• Replacing the Battery Pack & Lifting Sensor Board
• Replacing the Blade Disc, Blade Fender, and Mowing Module
• Replacing the Wheel Cover, Traction Wheel, and Traction Motor Module

5. Charging Station Components

• Charging station assembly parts overview
• Replacing the Upper Cover, Base Plate, and Main Body
• Replacing the Charging Station Cable Assembly & CGS Charging Tongue Assembly
• Replacing the CGS L-Shaped Reflective Strip

Course Format:

• Step-by-step video demonstrations
• Illustrated parts overviews 
  

Course Outcome:

By the end of this training, you’ll be able to identify, service, and replace all key components of your Navimow i-Series mower and charging station. This knowledge ensures smooth operation, reduces downtime, and helps you get the most out of your robotic mower season after season.

Course Description:

This course guide is automatically available to retail customers who purchase their robotic mower from SmartDots. At SmartDots, we are committed to adding value to your purchase by equipping you with the knowledge and tools needed to confidently manage your robotic mower.

This guide is designed to provide Navimow X3 Series owners and our channel partners with a comprehensive understanding of the mower’s components along with step-by-step guidance for part replacement, servicing, and maintenance. Through detailed walkthroughs and easy-to-follow instructions, you will gain the confidence to troubleshoot issues, replace components, and maintain optimal performance.

Whether you’re working on the chassis, electronics, drive system, or charging station, this course ensures you can perform maintenance tasks safely, efficiently, and with precision. Certain parts of this guide require specific tools that are only available to dealers - Please contact us in case assistance in needed in those areas.

What this Guide Covers:

1. Complete Parts & System Overview

• Detailed walkthrough of all major assemblies in the Navimow X3 Series
• Understanding how key components interact within the system

2. Top Structure & External Components

• Overview of external housing and structural components
• Step-by-step replacement of covers and external assemblies
• Adjustments and component handling best practices

3. Electronics & Sensor Systems

• Overview of internal electronics and control modules
• Replacement of key electronic components and sensor systems
• Understanding communication modules and positioning systems

4. Drive System & Mowing Mechanism

• Detailed breakdown of traction system and motor components
• Replacing wheels, motors, and drive assemblies
• Servicing blade discs, cutting modules, and protective components

5. Power & Internal Systems

• Battery system overview and replacement procedures
• Internal chassis component servicing
• Safe handling of power systems and internal wiring

6. Charging Station Components

• Complete charging station assembly overview
• Replacing key parts such as base, cover, and charging components
• Ensuring proper alignment and charging efficiency

Course Format:

• Step-by-step video demonstrations
• Structured module-based learning
• Clear visual breakdown of parts and assemblies

Course Outcome:

By the end of this course, you will be able to confidently identify, service, and replace all major components of your Navimow X3 Series mower and its charging system. This knowledge will help you minimize downtime, extend the lifespan of your equipment, and maintain peak performance throughout the mowing season.

Course Description:

This webinar is publicly available to anyone looking to learn more about robotic mowing and the rapidly evolving world of automation in outdoor maintenance.

At SmartDots, our goal is to educate and empower customers, landscapers, businesses, and enthusiasts by sharing real-world insights, practical knowledge, and hands-on experience from the field. This session captures a comprehensive walkthrough of robotic mowing solutions, their applications, and how they are transforming the landscaping industry.

Whether you are exploring robotic mowing for the first time or looking to scale your operations with automation, this webinar provides valuable guidance to help you make informed decisions.

What You’ll Learn:

1. Introduction to Robotic Mowing

• Overview of robotic mowing technology
• Key differences from traditional mowing methods
• Understanding how these systems operate in real-world environments

2. Benefits & Business Value

• Labor savings and operational efficiency
• Cost comparisons and ROI considerations
• Environmental benefits (noise reduction, zero emissions, sustainability)

3. Technology & System Capabilities

• Navigation technologies (RTK, vision, LiDAR, etc.)
• Coverage capabilities and model selection
• Performance across different terrains and use cases

4. Deployment & Implementation

• Installation considerations and setup process
• Managing multiple zones and properties
• Integration into existing landscaping operations

5. Maintenance & Support

• Routine maintenance requirements
• Common challenges and troubleshooting insights
• Best practices to ensure long-term performance

6. Real-World Use Cases

• Applications across residential, commercial, municipal, and industrial environments
• Lessons learned from actual deployments
• Scaling strategies for growing operations

Course Format:

• Recorded webinar session which has been broken down into sections for easy navigation
• Real-world examples and demonstrations
• Practical insights from industry experience

Course Outcome:

By the end of this webinar, you will have a clear understanding of how robotic mowing works, where it delivers the most value, and how to successfully implement it in your own environment or business. This knowledge will help you confidently evaluate automation solutions and take the next steps toward adopting robotics.

Course Description:

This course guide is automatically available to customers who purchase a Navimow X4 / Terranox Series robotic mower from SmartDots. As part of our commitment to delivering a complete solution—not just a product—this course equips you with the knowledge and practical guidance needed to confidently service, maintain, and understand your robotic mower.

This guide provides a comprehensive, step-by-step breakdown of the Navimow X4 / Terranox Series, covering everything from unboxing and product familiarization to detailed repair and replacement procedures across all major assemblies. Through structured video demonstrations and guided walkthroughs, you will gain the confidence to handle routine servicing, troubleshoot issues, and perform component-level replacements.

Whether you are working on the external housing, drive system, cutting deck, internal electronics, or charging station, this course ensures you can perform tasks safely, efficiently, and with precision. Certain advanced repair sections are intended for trained servicing partners and may require specialized tools—please contact SmartDots if assistance is needed in those areas.

What this Guide Covers:

1. Product Overview & Setup

• Overview of the Navimow X4 / Terranox Series unit
• Unboxing, packing, and box contents
• Best practices for handling and transporting the mower

2. External Structure & Housing Components

• Complete overview of outer shell and body structure
• Step-by-step replacement of:
  • Upper housing and handle
  • Rear shell and decorative covers
  • Ambient light, control buttons, and STOP button assembly
• Proper handling and reassembly techniques

3. Drive System & Chassis Components

• Detailed breakdown of the mower’s mobility system
• Replacement and servicing of:
  • Drive wheels and wheel motors
  • Front axle components and steering systems
  • Rear axle assemblies, springs, and dust covers
  • Bumper systems and structural supports

4. Cutting Deck & Mowing Mechanism

• Overview of the blade system and cutting deck
• Step-by-step servicing of:
  • Blade disc assembly and protective covers
  • Blade disc guard and waterproof housing
• Best practices for maintaining cutting performance and safety

5. Internal Electronics & Sensor Systems

• Comprehensive overview of internal modules and control systems
• Replacement and servicing of:
  • Drive PCBs and control boards
  • Sensor PCBs, Hall sensors, and discharge boards
  • Battery and power components
  • Camera modules and cooling systems
  • Display screen and keypad assemblies
  • GNSS (RTK) positioning components and antenna systems
  • Speaker module, rain sensor, and internal wiring harnesses
• Understanding communication, positioning, and system control

6. Charging Station Components

• Full charging station assembly overview
• Step-by-step replacement of:
  • Charging station covers and handles
  • Internal charging components and shaft assemblies
• Ensuring proper alignment and reliable charging performance

7. Advanced Diagnostics & Dealer-Level Repairs

• Main control board replacement procedures
• Front drive PCB and advanced internal components
• Mowing motor and height adjustment system servicing
• Full vehicle testing and field validation procedures
• 
  

Note: This section is intended for trained technicians and servicing partners. Specialized tools and access may be required.

Course Format:

• Step-by-step video demonstrations
• Structured, module-based learning
• Clear visual breakdown of parts and assemblies
• Short, focused repair and replacement guides

Course Outcome:

By the end of this course, you will be able to confidently identify, service, and replace key components of your Navimow X4 / Terranox Series mower and its charging system. This knowledge will help you reduce downtime, extend the lifespan of your equipment, and maintain optimal performance throughout the mowing season.